Supporting Those Who Support: A Trauma-Informed Approach to Staff Wellbeing in Homelessness Services
A FEANTSA report
Understanding the link between trauma and homelessness is essential for both improving client outcomes and supporting staff wellbeing. By integrating trauma-informed and psychologically informed principles, organisations can create safer, more supportive environments that benefit clients and staff alike. This report serves as a step toward recognising and addressing the unique mental health challenges of frontline homelessness workers, providing recommendations and best practices, and a call to action to invest in and to embed trauma-informed wellbeing in homelessness services.
Acknowledgment
Special thanks to the professionals who contributed their time, expertise, and lived experiences to this report: Alexander Machatschke (Austria), Aurelija Deniušytė (Lithuania), Bo Heide-Jochimsen (Denmark), Boróka Fehér (Hungary), Kamila Suchenek-Maksiak and Jakub Wilczek (Poland), Catherine McGillycuddy (Ireland), Hana Kosan (Slovenia), Harri Ollinen (Finland), ), Jakub Dutka (Czech Republic), Jules Van Dam (Netherlands) Juliet Mountford (United Kingdom), Kjell Larsson (Sweden), Kristina Kristoff (Romania), Maria Karra (Greece), Maria Luisa Pontelli (Italy), Marthe Yohn (France), Nuno Jardim (Portugal) Juan Manuel Rodilla (Spain).
